[ DevCourseWeb.com ] Linkedin - Increase Customer Loyalty by Doing Agent Experience (AX) Right

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DevCourseWeb  com  Linkedin  Increase  Customer  Loyalty  Doing  Agent  Experience  Right  
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Files
  1. Get Bonus Downloads Here.url 182B
  2. ~Get Your Files Here !/01 - Introduction/01 - Cultivating customer loyalty through agent experience (AX).mp4 3.17MB
  3. ~Get Your Files Here !/01 - Introduction/01 - Cultivating customer loyalty through agent experience (AX).srt 1.52KB
  4. ~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/01 - Linking agent experience to customer experience.mp4 5.44MB
  5. ~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/01 - Linking agent experience to customer experience.srt 3.19KB
  6. ~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/02 - Identifying challenges that impact agent effectiveness.mp4 17.36MB
  7. ~Get Your Files Here !/02 - 1. Contact Center Agent Experience What It Means and Why It Matters/02 - Identifying challenges that impact agent effectiveness.srt 9.17KB
  8. ~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/01 - Defining key skills for contact center agent success.mp4 9.37MB
  9. ~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/01 - Defining key skills for contact center agent success.srt 5.71KB
  10. ~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/02 - Evaluating agent culture fit and adaptability.mp4 12.29MB
  11. ~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/02 - Evaluating agent culture fit and adaptability.srt 6.84KB
  12. ~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/03 - Building positive agent relationships from day one.mp4 8.12MB
  13. ~Get Your Files Here !/03 - 2. Hiring Strategies for Contact Center Agents/03 - Building positive agent relationships from day one.srt 4.39KB
  14. ~Get Your Files Here !/04 - 3. Strengthen Contact Center Agent Loyalty/01 - Elevating agent performance Training and development.mp4 13.45MB
  15. ~Get Your Files Here !/04 - 3. Strengthen Contact Center Agent Loyalty/01 - Elevating agent performance Training and development.srt 7.28KB
  16. ~Get Your Files Here !/04 - 3. Strengthen Contact Center Agent Loyalty/02 - Fostering community for your agents Education and support.mp4 8.52MB
  17. ~Get Your Files Here !/04 - 3. Strengthen Contact Center Agent Loyalty/02 - Fostering community for your agents Education and support.srt 4.75KB
  18. ~Get Your Files Here !/04 - 3. Strengthen Contact Center Agent Loyalty/03 - Incorporating agent feedback to enhance value.mp4 6.43MB
  19. ~Get Your Files Here !/04 - 3. Strengthen Contact Center Agent Loyalty/03 - Incorporating agent feedback to enhance value.srt 3.75KB
  20. ~Get Your Files Here !/05 - 4. Prepare Contact Center Agents for Future Leadership/01 - Identifying potential leaders in your agent team.mp4 11.44MB
  21. ~Get Your Files Here !/05 - 4. Prepare Contact Center Agents for Future Leadership/01 - Identifying potential leaders in your agent team.srt 6.41KB
  22. ~Get Your Files Here !/05 - 4. Prepare Contact Center Agents for Future Leadership/02 - Guiding future contact center leaders Mentorship and feedback.mp4 12.13MB
  23. ~Get Your Files Here !/05 - 4. Prepare Contact Center Agents for Future Leadership/02 - Guiding future contact center leaders Mentorship and feedback.srt 6.75KB
  24. ~Get Your Files Here !/05 - 4. Prepare Contact Center Agents for Future Leadership/03 - Developing emotional intelligence and empathetic leadership.mp4 12.61MB
  25. ~Get Your Files Here !/05 - 4. Prepare Contact Center Agents for Future Leadership/03 - Developing emotional intelligence and empathetic leadership.srt 5.57KB
  26. ~Get Your Files Here !/06 - Conclusion/01 - Continuing to strengthen the agent experience.mp4 7.48MB
  27. ~Get Your Files Here !/06 - Conclusion/01 - Continuing to strengthen the agent experience.srt 4.21KB
  28. ~Get Your Files Here !/Bonus Resources.txt 386B